Back

  • 30 dagen bedenktijd!
  • Voor 16:00 besteld, dezelfde dag verzonden!
  • Gratis verzending in Nederland

Warranty & Complaints

Guarantee

We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order is broken during transport or that something else happens that allows you to make a claim under warranty. Under European law, we are liable for any lack of conformity that becomes apparent within a period of two years after delivery of the goods. You may have additional rights under Dutch law.
If you discover or should discover a defect in the product, you must contact us within a reasonable time. A reasonable term is in any case two months. Under certain circumstances, a term of more than two months may also be acceptable.
If you contact us in time, we will arrange a free repair or replacement.

 


Complaints

It can always happen that something does not go quite as planned. We recommend that you first notify us of any complaints by sending an email to [email protected] If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. From February 15, 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.

Compare products Delete all products

You can compare a maximum of 3 products

    Hide compare box
    By using our website, you agree to the usage of cookies to help us make this website better. Hide this messageMore on cookies »