Ensuring Responsible Shopping: Shipping Methods for Klarna Paid Orders

At eexi, we are committed to providing a safe and secure shopping experience for all our customers. Recently, we introduced Klarna as a payment method, offering our shoppers the convenience of paying later for their purchases. However, we are also aware of the challenges posed by minors who misrepresent their age and incur high debts through such services.

To address this issue and promote responsible shopping practices, we have implemented a new policy for Klarna paid orders. Effective immediately, all orders paid through Klarna will be shipped using shipping methods that require an adult to sign for receipt.

This means that upon delivery, the courier will require a signature from an adult aged 18 or above to confirm receipt of the package. By doing so, we aim to prevent minors from making unauthorized purchases and accumulating debts without proper oversight.

We understand that this additional step may inconvenience some customers, but we believe it is a necessary measure to protect both our customers and our business. Our priority is to foster a safe and trustworthy shopping environment where everyone can shop with confidence.

We encourage our customers to verify their age and eligibility before using Klarna or any other payment service that offers deferred payment options. Additionally, we urge parents and guardians to monitor their children's online activities and educate them about responsible financial management.

We remain committed to promoting responsible shopping practices and ensuring the well-being of our customers. Thank you for your understanding and continued support.

Sincerely,

Team eexi